We had a connection crisis long before social distancing and shelter in place. For years, sociologists noted that our reliance on digital media as a means of contacting and connecting with others was problematic.
But even then, most of us worked outside our homes. Even if our friends and family were digital connections, we at least had to see our bosses and coworkers in person.
The disconnect in digital connection comes from the safe distance we feel from others when we interact online. Think about the comments section of any social media post- people are more likely to get into inflammatory arguments online than in real life. The screen insulates us from the humanity of the people we’re talking to and gives us protection from immediate consequences of saying something insulting. We don’t have to see how we hurt others, and we can’t get hurt in return.
Not that most of us are internet trolls, but the same principle applies when we try to connect. It’s harder to feel personally connected to someone on a screen because we’re used to screen people being fake people- actors on a show for our entertainment. Even if you are looking at someone you know and love, it’s hard to feel as personally connected when it’s digital.
This is a result of perception and training. The good news is it’s possible to work toward feeling connections even across screens and across distance. The bad news is that it’s hard. If you haven’t had distanced relationships before the pandemic, learning this new skill will take focused mental effort. It will be exhausting at first.
There are three key skills you can use to foster a sense of connection despite distance and digital interference.
1. Be Present. When you start a call or meeting with a loved one, take a moment to be present with them. Being in different locations, we each have environmental distractions that, if we were together, could be shared. But across distance, they only serve to divide us. Mentally set aside things outside your connected space and focus on the conversation.
2. Be Attuned. Notice their nonverbals. This can be more challenging on a phone call or with low video quality, but since most communication is nonverbal, this is a key point of connection. In person, we pick up on so much of this unconsciously, and it takes more effort in a digital format.
3. Be Honest. If you’re struggling to feel connected to someone in a particular format, ask for what you need. Some people feel most connected in email which allows for long-form expression. Others feel most connected over a phone call so you can hear their voice. You may enjoy video chats with friends but feel stressed when it’s with your parents. Be straightforward and ask for what you need.